This work is carried out to identify and discuss the need for a computer system in hotel business billing system. A hotel business is a hospitality industry which caters for both leisure and well being of its guest. The duties of hotels are to offer accommodation to their guest and to render services to them. These services are usually personal.

The focus on this topic is to introduce computer in the allocation of rooms and billing system of a hotel. The current process of billing is being operated manually and due to this procedure numerous problem are been encountered. A design was taken to computerized the manual process in order to check this problem. The problems were identified after series of interviews and examination of documents after which analysis was made and a computerized procedure recommended. This project will also suggest how to successfully implement the computerized procedure and to overcome the obstacle that would hinder the successful implementation of the system. The new system was designed using Microsoft visual basic 6.0 programming language. This language was chosen because of its easy syntax and features for developing windows based applications.


Cover page

Title page





Table of content


1.    Introduction

2.    Background of the study

1.2     Statement of problem

1.3     Purpose of study

1.4    Objective of study

1.5    Scope of the problem

1.6   Definition of terms



 3.1 Description analysis of the existing system

1.    Method of data collect

1.    Interview method

2.    References to written text

2.         Process analysis

3.         Out analysis

4.         Problem of the existing system

5.         Justification for the new system.


1.    Program design

2.    Program flowchart

3.    Pseudo code

4.    Source listing

5.    Test Run






Hotel is defined by British law as a place where a bonafide traveller can receive food and shelter, provided he is in a position to pay and is in a fit condition to be received. Hence, a hotel provides food and beverages, and lodging to travellers on payment. In turn, it has the right to refuse a traveller is drunk, disorderly, unkempt or is not in a position to pay for the services.

The hotel industry is perhaps, one of the oldest commercial endeavors in the world. The first inns date back to the sixth century be and were the products of the urge to travel, spurred by the invention of the wheel.

The earliest hotels were managed by husband and wife teams, who provided large halls for travelers to make their own bed and sleep on the floor. The entire cooking service and recreation were provided by the husband and wife team and his family.

It was in Europe that the birth of well managed hotel industry took place on the shape of chalets and small hotels which provided variety of services. They were mainly patronized by the aristocracy of the day.

The real growth of the modern hotel industry took place in the United State of America in 1794. the real boom in hotel building came in the early twentieth century. This period also saw the beginning of chain operation under the guidance of E.M stalker. It involved big investments, big profit and trained professional to manage the business.

The management business billing of a hotel system was virtually left in the hands of the front officers. The front office in hotels is the department responsible for the scale of hotel rooms through systematic method of reservation, followed by registration and assigning of rooms to customers, it was usually done manually. This was boring and cumbersome in hotels that still operate manually today. This development in hotel business billing system continued gradually until recently when computer was invented as an electronic method of processing data, computer can be defined as an electronic device that accept input, manipulated data and produces information which is the output, as required. Computerization of hotel business billing system: a focus on the lodging system of a hotel, therefore, the application of computer in the lodging system of a hotel. A hotel which operated a computerized system will ensure that the program carries provision for different tariffs, locations and individual guest preferences. Details of each room are stored within the memory and as a guest registers the guest list is immediately updated while that particular room is removed from the list of those which are available for letting. Because the system is so accurate, there is little chance of two people being given same room.


The lodging system of Mooted Hotels Limited Enugu started when this hotel was established in 1986. at its inception, Mooted Hotels Limited inherited three modern hotels. There were ninety three chalets at the time of its establishment. These hotels were located at Enugu, IMO, Anambra. However they have since been improved upon with additional chalets, better management and better services.

The management of Muddle Hotels Limited insists that standard obtainable in its hotels of all types compare favorably with the standards elsewhere. Each chalets is provided with a room stewards, hot and cold water tub, wall-

To-wall carpet, air conditioner, television, refrigerator and inter-com. The Cable News Network (CNN) is received in the hotels through its satellite dish. The body managing the hotel now at the apex of the management include-

1. The general manager

2. The company accountant

3. The company secretary

4. The operational managers

5. The public relations officer

6. The house keeper

7. The food and beverages manager

8. The number of staff are eighty

These are both junior and senior cadres.

1. Administration

2. Accounts

3. Restraurant

4. Bar

5. Kitchen

6. Laundry.


The introduction of computer in the hotel is to reduce problem encountered on arrival and event at check out time by guest’s customers and visitors to the hotel and by the reception staff on their efforts to manually attend to each guest’s requests going through the reception routine in the front office by the guest is normally frustrating and time wasting. As guest can be kept on his feet for several minutes waiting to be attended to .the billing procedures in the cashier section are similar to that of the front office. The staff at the cashier section is also limited by their human capabilities.


The main aim of this study is design a computerized reservation entry and guest billing system for timely services. In hotel services, time is of essence.

Another objective of is to design a computerized system which will ensure that the program carries provisions for different tariffs, locations and individual guest preferences. The computer will select the best available rooms for particular reservation or offer an alternative, if the preferred room is already taken or is not yet ready. The program will be flexible enough to ensure that any special request by a guest can be catered for.


The computerization of the hotel business billing system is centered on the front office. (i.e. reception and cashier section) of the Modotel hotel limited. A lot of limitations were encounter during this study. Such limitations are:

1.    Finance: this hindered my movement in the process of gathering of facts.

2.    Time: this is another constraint to my undertaking a more comprehensive fact finding, since the period for this study was very small compared to the actual work.

3.    Lack of textbooks: this is also another major constraint in the course of carrying out this work. One had to move one library to another.

4.    Protocols: I encountered series of protocols, often called red tapism before I was granted interviews.


There is a high hope that this project will solve those problems the reception personnel encounter on the sale of rooms in the hotel. A hotel which is computerized can, with dispatch, answer inquires and write confirmation letters for reservation, keep messages for guest’s, advice the hotel management about regular guests, improve the level of services the hotel offers to guest and monitor room services to guests. It will greatly help the reception personnel to know the number of room available and how many rooms that have been booked. This helps in updating of reservations. In a situation of efficient services, the hotel will be attractive to guest and visitors and thereby make profit.


REAL TIME PROCESSING:    Technique by which enter data for immediate processing.

ON LINE PROCESSING:    Also called transaction processing,. It is the collecting and processing of data as transaction occurs.

INFORMATION:    When data undergoes certain manipulations like calculation, sorting, amending etc. they eventually become useful meaningful. In other words, they become information.

DATA:    Bit and pieces of fact and figures representing an idea or event needed for processing to give out information.

FIED:    A unit of information containing a group of related data.

ARRIVAL:    Time that a guest registers into the hotels.

ACCOMMODATION:    The term simply refers to rooms.

BOOKING:    Reservation of rooms.

CANCELLATION:    When a room reservation is with drawn by the guest.

CHECK-IN:    Arrival of a guest who has registered at the reception.

CHECK-OUT:     Department of a guest who has settled his bills.

DEPARTURE:    Time when a guest leaves the hotel.

DOUBLE ROOM:    Room with one large- size bed.

GUEST:    Person who uses the services of a hotel.

RECEPTION:    Counter in a hotel that registers guests.

RESERVATION:    Counter that receives documents on reservation requests.

SKIPPER:    A guest who departs without paying his bill.

SINGLE ROOM:    Room with one bed.




RESEARCHWAP.ORG is an online repository for free project topics and research materials, articles and custom writing of research works. We’re an online resource centre that provides a vast database for students to access numerous research project topics and materials. guides and assist Postgraduate, Undergraduate and Final Year Students with well researched and quality project topics, topic ideas, research guides and project materials. We’re reliable and trustworthy, and we really understand what is called “time factor”, that is why we’ve simplified the process so that students can get their research projects ready on time. Our platform provides more educational services, such as hiring a writer, research analysis, and software for computer science research and we also seriously adhere to a timely delivery.


Please feel free to carefully review some written and captured responses from our satisfied clients.

  • "Exceptionally outstanding. Highly recommend for all who wish to have effective and excellent project defence. Easily Accessable, Affordable, Effective and effective."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I saw this website on facebook page and I did not even bother since I was in a hurry to complete my project. But I am totally amazed that when I visited the website and saw the topic I was looking for and I decided to give a try and now I have received it within an hour after ordering the material. Am grateful guys!"

    Hilary Yusuf, United States International University Africa, Nairobi, Kenya.
  • " is a website I recommend to all student and researchers within and outside the country. The web owners are doing great job and I appreciate them for that. Once again, thank you very much "" and God bless you and your business! ."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "Great User Experience, Nice flows and Superb functionalities.The app is indeed a great tech innovation for greasing the wheels of final year, research and other pedagogical related project works. A trial would definitely convince you."

    Lamilare Valentine, Kwame Nkrumah University, Kumasi, Ghana.
  • "I love what you guys are doing, your material guided me well through my research. Thank you for helping me achieve academic success."

    Sampson, University of Nigeria, Nsukka.
  • " is God-sent! I got good grades in my seminar and project with the help of your service, thank you soooooo much."

    Cynthia, Akwa Ibom State University .
  • "Sorry, it was in my spam folder all along, I should have looked it up properly first. Please keep up the good work, your team is quite commited. Am grateful...I will certainly refer my friends too."

    Elizabeth, Obafemi Awolowo University
  • "Am happy the defense went well, thanks to your articles. I may not be able to express how grateful I am for all your assistance, but on my honour, I owe you guys a good number of referrals. Thank you once again."

    Ali Olanrewaju, Lagos State University.
  • "My Dear Researchwap, initially I never believed one can actually do honest business transactions with Nigerians online until i stumbled into your website. You have broken a new legacy of record as far as am concerned. Keep up the good work!"

    Willie Ekereobong, University of Port Harcourt.
  • "WOW, SO IT'S TRUE??!! I can't believe I got this quality work for just 3k...I thought it was scam ooo. I wouldn't mind if it goes for over 5k, its worth it. Thank you!"

    Theressa, Igbinedion University.
  • "I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much, infact, I owe my graduating well today to you guys...."

    Joseph, Abia state Polytechnic.
  • "My friend told me about ResearchWap website, I doubted her until I saw her receive her full project in less than 15 miniutes, I tried mine too and got it same, right now, am telling everyone in my school about, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work"

    Christiana, Landmark University .
  • "I wish I knew you guys when I wrote my first degree project, it took so much time and effort then. Now, with just a click of a button, I got my complete project in less than 15 minutes. You guys are too amazing!."

    Musa, Federal University of Technology Minna
  • "I was scared at first when I saw your website but I decided to risk my last 3k and surprisingly I got my complete project in my email box instantly. This is so nice!!!."

    Ali Obafemi, Ibrahim Badamasi Babangida University, Niger State.
  • To contribute to our success story, send us a feedback or please kindly call 2348037664978.
    Then your comment and contact will be published here also with your consent.

    Thank you for choosing