IMPACT OF ELECTRONIC COMMUNICATION ON EFFICIENCY OF AN ORGANIZATION (A CASE STUDY OF ZENITH BANK PLC)


IMPACT OF ELECTRONIC COMMUNICATION ON EFFICIENCY OF AN ORGANIZATION (A CASE STUDY OF ZENITH BANK PLC)  

TABLE OF CONTENTS.

Tattle page i

Approval page ii

Dedication iii

Acknowledgements iv

Abstract v

Table of contents.

CHAPTER ONE

1.1 Introduction 1

1.2 Statement of the problem 3

1.3 Research Questions 3

1.4 The need for the study 4

1.5 The significance of the study 4

1.6 Delimitation 5

1.7 Limitation 5

CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.1 Electronic Transaction in the Nigerian Banking Industries 6

2.2 The Benefits of Electronic Communication to the Bank

2.3 An efficient Electronic communication should possess the 

Following main characteristics10

2.4 problems Identified

2.5 The Environmental Impact of Electronic communication 12

2.6 What are the Advantages and Disadvantage of 

Electronic Communication? 15

2.6 Electronic tool used to facilitate communication in an 

Organization 18

2.8 Effectiveness of Electronic communication 20

2.9 The Implementation of Electronic communication Network 23

2.10 Electronic communication in Business Today. 24

2.11 communication Network or manage Global operation 

(Global Business) 25

2.12 Prerequisite for a successful Electronic communication Network 26

CHAPTER THREE

METHODS AND PROCEDURE OF DATA COLLECTION

3.0 Introductions 28

3.1 Development of the questionnaire 29

3.2 Instrument used 29

3.3 Population of study 29

 3.4 Sampling 29

3.5 Distribution and collection of Questionnaire 30

3.6 Methods of data Analysis 30

CHAPTER FOUR

PRESETATION AND DATA ANALYSIS 31

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMNDATIONS

5.1 Summary 45

5.2 Recommendations 46

5.3 Conclusions 47

References

CHAPTER ONE

1.1 INTRODUCTION 

An organization is a group of people working together to achieve a common goal and communication is a vital part of that process. Indeed, communication must occur before a common goal could even be established. And a group of people must interact, that’s, they must communicate their needs, thought, plans, expertise and soon. Obey (2003) stated that 

communication is the means by which information is shared, activities are coordinated, and decision making is coordinated understand how communication works in business and how to communicate competently in an organization will help one to participate more efficiently in every aspect of business.

Business has become truly global and the electronic age has made instantaneous communication possible the ability to keep up with these changes and to understand them defines our success as business professionals but communication is also much more than just the spoke or written word it is the process through which are exchange in formation with the world around us, we use communication skill in every aspect of our lives at work with family and friends even with our selves.

Business depends on communication. Lecher (2000) emphasizes that

 People must communicate to plan products hire, train and motivate workers coordinate manufacturing and delivery persuade customers to buy, and bill them for sale. Indeed, for many business and none. Profit and government organization, the product is information or service rather than something tangible, 

Information and service are created and delivered by communication 

In every organization, communication is the way people get their point across and get work done. Communication takes many form face to face or telephone conversation informed meeting e-mail message, letters, memos and reports All of these methods are form of verbal communication, or communication that used word, Non-verbal communication does not use word pictures, computer graphic and company Lagos are non-verbal for the purpose of this research work emphasis will be laid on electronic communication, such as electronic mail voice mail, video conferencing bill board, fax and other computer wares.

1.2 STATEMENT OF THE PROBLEM

This research work will take a article look at the effects of electronic communication on the efficiency of an organization as part of the over all communication cannot afford to cationic we are a wired world.

1.3 RESEACH QUESTIONS

This research would attempt to provide answers to the following questions

1 What is generally referred to as electronic communication?

2 Why should an organization make use of electronic communication 

3 To what extent has electronic communication been able to facilitate the effectiveness of a business?

4 What kind of electronic communication devices are required in commercial organization?

5 What are the constraints or challenges being faced in utility electronic communication?

6 Can an organization afford not to deploy electronic communication for its operation?

7 What are the likely consequence of not include electronic communication as part of the media used by a commercial organization?

   1.4 THE SIGNIFICANCE OF THE STUDY 

The whole concept of commercial organization is built around the process of communication. Without some form of communication, an organization will permanently be in a state confusion. This project is significant in the sense that it is geared toward investigating how electronic communication as part of the overall communication media of an organization can galvanize the enterprise towards efficiency.

1.5 THE NEED FOR THE STUDY.

There is no doubt that Information and communication Technology has transformed the way business is transacted world wide this type of project this become a necessity as it is poised to distill current literature on electronic communication and there by contribute to the frontiers of knowledge in the very important domain. It is also timely as most commercial organization which are yet to be wired with the world would appreciate why the world not wait for them.

1.6 DELIMITATION 

The study would be limited to the import of electronic communication on the efficiency at an organization there would be no attempt, whatsoever, to go beyond this scope.

1.7 LIMITATION

Conducting a research and writing a project is usually disables by contain constraints Inadequate of time as a result of other commitments is one, back of the financial resource is another also the dearth of textbooks in this area and the likely uncooperative attitude of respondents are others. However, ever y effort. Has been   made to ensure that all there do not impact negatively on an in adept study.

.

IMPACT OF ELECTRONIC COMMUNICATION ON EFFICIENCY OF AN ORGANIZATION (A CASE STUDY OF ZENITH BANK PLC)



TYPE IN YOUR TOPIC AND CLICK SEARCH.






RESEARCHWAP.ORG
Researchwap.org is an online repository for free project topics and research materials, articles and custom writing of research works. We’re an online resource centre that provides a vast database for students to access numerous research project topics and materials. Researchwap.org guides and assist Postgraduate, Undergraduate and Final Year Students with well researched and quality project topics, topic ideas, research guides and project materials. We’re reliable and trustworthy, and we really understand what is called “time factor”, that is why we’ve simplified the process so that students can get their research projects ready on time. Our platform provides more educational services, such as hiring a writer, research analysis, and software for computer science research and we also seriously adhere to a timely delivery.

TESTIMONIES FROM OUR CLIENTS


Please feel free to carefully review some written and captured responses from our satisfied clients.

  • "Exceptionally outstanding. Highly recommend for all who wish to have effective and excellent project defence. Easily Accessable, Affordable, Effective and effective."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I saw this website on facebook page and I did not even bother since I was in a hurry to complete my project. But I am totally amazed that when I visited the website and saw the topic I was looking for and I decided to give a try and now I have received it within an hour after ordering the material. Am grateful guys!"

    Hilary Yusuf, United States International University Africa, Nairobi, Kenya.
  • "Researchwap.org is a website I recommend to all student and researchers within and outside the country. The web owners are doing great job and I appreciate them for that. Once again, thank you very much "researchwap.org" and God bless you and your business! ."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "Great User Experience, Nice flows and Superb functionalities.The app is indeed a great tech innovation for greasing the wheels of final year, research and other pedagogical related project works. A trial would definitely convince you."

    Lamilare Valentine, Kwame Nkrumah University, Kumasi, Ghana.
  • "I love what you guys are doing, your material guided me well through my research. Thank you for helping me achieve academic success."

    Sampson, University of Nigeria, Nsukka.
  • "researchwap.com is God-sent! I got good grades in my seminar and project with the help of your service, thank you soooooo much."

    Cynthia, Akwa Ibom State University .
  • "Sorry, it was in my spam folder all along, I should have looked it up properly first. Please keep up the good work, your team is quite commited. Am grateful...I will certainly refer my friends too."

    Elizabeth, Obafemi Awolowo University
  • "Am happy the defense went well, thanks to your articles. I may not be able to express how grateful I am for all your assistance, but on my honour, I owe you guys a good number of referrals. Thank you once again."

    Ali Olanrewaju, Lagos State University.
  • "My Dear Researchwap, initially I never believed one can actually do honest business transactions with Nigerians online until i stumbled into your website. You have broken a new legacy of record as far as am concerned. Keep up the good work!"

    Willie Ekereobong, University of Port Harcourt.
  • "WOW, SO IT'S TRUE??!! I can't believe I got this quality work for just 3k...I thought it was scam ooo. I wouldn't mind if it goes for over 5k, its worth it. Thank you!"

    Theressa, Igbinedion University.
  • "I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much researchwap.com, infact, I owe my graduating well today to you guys...."

    Joseph, Abia state Polytechnic.
  • "My friend told me about ResearchWap website, I doubted her until I saw her receive her full project in less than 15 miniutes, I tried mine too and got it same, right now, am telling everyone in my school about researchwap.com, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work"

    Christiana, Landmark University .
  • "I wish I knew you guys when I wrote my first degree project, it took so much time and effort then. Now, with just a click of a button, I got my complete project in less than 15 minutes. You guys are too amazing!."

    Musa, Federal University of Technology Minna
  • "I was scared at first when I saw your website but I decided to risk my last 3k and surprisingly I got my complete project in my email box instantly. This is so nice!!!."

    Ali Obafemi, Ibrahim Badamasi Babangida University, Niger State.
  • To contribute to our success story, send us a feedback or please kindly call 2348037664978.
    Then your comment and contact will be published here also with your consent.

    Thank you for choosing researchwap.com.