THE EFECT OF INFORMATION COMMUNICATION TECHNOLOGY (ICT) ON DEPOSIT MOBILIZATION AND PROFITABILITY (A CASE STUDY OF UNITED BANK FOR AFRICA)


THE EFFECT OF INFORMATION COMMUNICATION TECHNOLOGY (ICT) ON DEPOSIT MOBILIZATION AND PROFITABILITY (A CASE STUDY OF UNITED BANK FOR AFRICA)

ABSTRACT

This research work focuses on the Effect of Information Communication Technology (ICT) on deposit mobilization and profitability of banks in Nigeria. It also revealed how computer technology is being used in taking strategic decisions in an organization, with the usage of computer technology. It helps to discover how efficiently and effectively the bank(s) are performing as regards deposit mobilization and trend(s) in profitability. Some research instrument(s) were used in this continuous writing were: Interview, Questionnaire and Observations which were illustrated with charts and (Chi-square). It starts with background of the study up to final recommendation to the Higher Authority.   

CHAPTER ONE

1.0       INTRODUCTION

1.1       BACKGROUND OF THE STUDY

The effect of information communication technology (ICT) in bank deposit mobilization and profitability in Nigeria cannot be underrated, the technology advancement has brought the introduction of a computer system into the recent banking operations.

The introduction of computer and communication technology in the banking industry has been greatly facilitated by the level of awareness on the part of both management and staff in the industry. Banks have geared up human and financial technology to ensure that information communication technology is used to improve their performance, cater to new customer segments, and developed the market.

The basic objective of the application of information communication technology, in any organization is the achievement of a radical improvement or quantum leap in its business operations. This will involve redesigning the existing resources with the expected outcomes of the organizational process. To achieve these objectives, an effective and efficient information processing technology (computer) and information transmission technology (communication) as a strategic response.

The American Heritage Dictionary of the English Language defined a computer as “a device or electronic machine that performs high spread mathematical or logical calculation or that assembles, stores, collect or otherwise process and print information device from coded data in accordance with a predetermined program.  

Furthermore, a computer is a highly complex electronic device that handles enormous masses of data at unimaginable speed and performs in second’s calculation that trained mathematical would take years to complete. It can be seen as an electrical device that accepts DATA from an input device, performs the arithmetical and logical operation in accordance with pre-defined instruction, and translate the processing or final printing from such as business documents, schedules, and management reports.

There are two types of computer, namely, the digital and analog computer and uses computer language such a (FORTRAN, COBOL BASIC, ALGOL) into machine language modules or object programs.

The highly complex electronic device has major parts.

A.        HARDWARE: Subsystem, which equally has two parts;

THE CENTRAL PROCESSING UNIT (CPU) made up of

(A. L. U) where  all calculation and comparison are made

Central and Memory / Storage: all data must be read into memory before the computer can process them.

Control Unit: This unit directs and controls the activities of all other sub-computer components of the entire computer system.

B.        THE PERIPHERALS: Which includes.

a.         The input device card recorders, paper, tape, reader, VOU, and TT.

b.         The secondary storage device, which includes cards, magnetic tape, and magnetic disc.

C.        SOFTWARE SUBSYSTEM: This subsystem is grouped into two areas:

System program, which consists of

a.         Operating system or supervisor program, as the name implies

 b.         Computer or language translator as another type of system program, which translates or controls application programs into machine language.    

2.         Application Program: The computer does not understand the human language at the moment anyway, therefore language called programming language. There is a group of computers which is called. “NETWARE NETWORK” are linked together so they can communicate and show resources.   

1.2       PROPOSE OF THE STUDY

The purpose of this project is to evaluate and analyze the effect of Information Communication Technology (ICT) in United Bank for Africa. This research work will serve as a guide to determine whether the computer has been able to enhance operational effectiveness management control time accuracy well as an increase in deposit mobilization and profitability of the United Bank for Africa and banks generally.

1.3       STATEMENT OF THE PROBLEM

As far as bank 1990, United Bank for Africa has employed a system manager. This underlines the necessity of ICT in such a large bank. Most branches except rural branches have been computerized.

However, the banking operation Information Communication Technology (ICT), information system contained to be strictly before the introduction and installation of computer, the banks were unable to meet their goals and objectives.

1.4       SIGNIFICANCE OF THE STUDY

This study is excepted to provide the government, shareholder and management with the impact of computerization of banking information technology will enhance banking services in Nigeria, through the provision of different services like online banking, electronic transfer of the fund (ETF), E-banking, Automatic Teller Machine (ATM) telephone banking instead of the manual banking formerly practiced.  

1.5       RESEARCH INSTRUMENT

1.         Ho:      Information Communication Technology has no effect on bank's deposit mobilization and profitability in Nigeria.

2.         Hi:       Information Communication Technology has an effect on bank’s deposit mobilization and profitability in Nigeria.

1.6       THE SCOPE OF THE STUDY

The scope of the study is limited to a Universal Bank (UBA) due to the time frame and financial constraints and it involves the activities and operations of UBA plc.

1.7       LIMITATION OF THE STUDY

Despite my interest in this research work, the real objects cannot be attained due to some limitations over which I have no control, among these are data collection, time framework, distance, and financial constraints.    

1.8       ORGANIZATION OF THE STUDY

The study on the Effect of Information Communication Technology on banks deposit mobilization and profitability in Nigeria bank having the United Bank for Africa Plc as its case study is undertaken to highlights the need for computerization of banking operation.

This study considers many things as it started with chapter one as an introduction to the study. Background of the study, the purpose of the study, statement of the problem, the significance of the study, organization of the study, limitation of the study and definition of terms, and a brief profile of the case study.

Chapter two gives a broad meaning of information communication technology which is the Literature review introduction of the study. Automated delivery channels, Interactive television, Telephone banking, Effect of information technology on bank customers, Effect of information on deposit mobilization and profitability, U.B.A plc profile, U. B. A Plc information technology, limitation of computerization and United Bank for Africa Computer outfit.

The empirical analysis for this study contained in chapter three which is the Research methodology introduction of the chapter, population of the study, sample and sampling procedure, sources of data, research instrument method of data collection, and problems of data collection.

Chapter four of this project work also due with Data Analysis and Presentation, Introduction of the chapter, Data interpretation, testing of Hypothesis, and General comment(s). Chapter five consists of the last chapter of this project work with the summary, conclusion, and Recommendation Appendix and references.

1.9       DEFINITION OF TERMS

It is pertinent to append a glossary of terms that are likely to be ambiguous in this study.

APPLICATION CONTROL: control designed to aid the completeness, accuracy, and validity of processing in a particular application.  

COMPUTER PROGRAM: A program that examines the contents of clients' computer files or performs operations e.g. calculators.

INFORMATION COMMUNICATION        

TECHNOLOGY (ICT): Simple mean made of handling of information by electronic means which involves access to storage of processing, transportation or transfer and delivery.

QUESTIONNAIRE: This is a form containing a list of question s to be answered or filled by the respondent. It is used for collecting the needed data or information from the respondent.

RESEARCH: Is a systematic investigation which includes the process of gathering, analyzing, rewarding and reporting of information of all fact necessary for the determination to prefer solution to the related problem.

HYPOTHESIS Are testable statement, required facts, and their interpretation to determine their validity as a tentative solution to the reasonable problem, having Ho as the alternative hypothesis respectively.

NETWORK: simply mean a collective of computer and devices connected by communication channel that allow users to shares data, information, hardware, and software with other users.

KEYBOARD:  A typewriter-like device through which data can be input into the computer.

INTEGRITY: the state of being correct, complete, uncorrupted, or with moral fortitude.

MAGNETIC MEDIA: a storage device for computing data or files, in a commercial system, Disks are used for data storage.

.

THE EFECT OF INFORMATION COMMUNICATION TECHNOLOGY (ICT) ON DEPOSIT MOBILIZATION AND PROFITABILITY (A CASE STUDY OF UNITED BANK FOR AFRICA)



TYPE IN YOUR TOPIC AND CLICK SEARCH.






RESEARCHWAP.ORG

Researchwap.org is an online repository for free project topics and research materials, articles and custom writing of research works. We’re an online resource centre that provides a vast database for students to access numerous research project topics and materials. Researchwap.org guides and assist Postgraduate, Undergraduate and Final Year Students with well researched and quality project topics, topic ideas, research guides and project materials. We’re reliable and trustworthy, and we really understand what is called “time factor”, that is why we’ve simplified the process so that students can get their research projects ready on time. Our platform provides more educational services, such as hiring a writer, research analysis, and software for computer science research and we also seriously adhere to a timely delivery.

TESTIMONIES FROM OUR CLIENTS


Please feel free to carefully review some written and captured responses from our satisfied clients.

  • "Exceptionally outstanding. Highly recommend for all who wish to have effective and excellent project defence. Easily Accessable, Affordable, Effective and effective."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I saw this website on facebook page and I did not even bother since I was in a hurry to complete my project. But I am totally amazed that when I visited the website and saw the topic I was looking for and I decided to give a try and now I have received it within an hour after ordering the material. Am grateful guys!"

    Hilary Yusuf, United States International University Africa, Nairobi, Kenya.
  • "Researchwap.org is a website I recommend to all student and researchers within and outside the country. The web owners are doing great job and I appreciate them for that. Once again, thank you very much "researchwap.org" and God bless you and your business! ."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "Great User Experience, Nice flows and Superb functionalities.The app is indeed a great tech innovation for greasing the wheels of final year, research and other pedagogical related project works. A trial would definitely convince you."

    Lamilare Valentine, Kwame Nkrumah University, Kumasi, Ghana.
  • "I love what you guys are doing, your material guided me well through my research. Thank you for helping me achieve academic success."

    Sampson, University of Nigeria, Nsukka.
  • "researchwap.com is God-sent! I got good grades in my seminar and project with the help of your service, thank you soooooo much."

    Cynthia, Akwa Ibom State University .
  • "Sorry, it was in my spam folder all along, I should have looked it up properly first. Please keep up the good work, your team is quite commited. Am grateful...I will certainly refer my friends too."

    Elizabeth, Obafemi Awolowo University
  • "Am happy the defense went well, thanks to your articles. I may not be able to express how grateful I am for all your assistance, but on my honour, I owe you guys a good number of referrals. Thank you once again."

    Ali Olanrewaju, Lagos State University.
  • "My Dear Researchwap, initially I never believed one can actually do honest business transactions with Nigerians online until i stumbled into your website. You have broken a new legacy of record as far as am concerned. Keep up the good work!"

    Willie Ekereobong, University of Port Harcourt.
  • "WOW, SO IT'S TRUE??!! I can't believe I got this quality work for just 3k...I thought it was scam ooo. I wouldn't mind if it goes for over 5k, its worth it. Thank you!"

    Theressa, Igbinedion University.
  • "I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much researchwap.com, infact, I owe my graduating well today to you guys...."

    Joseph, Abia state Polytechnic.
  • "My friend told me about ResearchWap website, I doubted her until I saw her receive her full project in less than 15 miniutes, I tried mine too and got it same, right now, am telling everyone in my school about researchwap.com, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work"

    Christiana, Landmark University .
  • "I wish I knew you guys when I wrote my first degree project, it took so much time and effort then. Now, with just a click of a button, I got my complete project in less than 15 minutes. You guys are too amazing!."

    Musa, Federal University of Technology Minna
  • "I was scared at first when I saw your website but I decided to risk my last 3k and surprisingly I got my complete project in my email box instantly. This is so nice!!!."

    Ali Obafemi, Ibrahim Badamasi Babangida University, Niger State.
  • To contribute to our success story, send us a feedback or please kindly call 2348037664978.
    Then your comment and contact will be published here also with your consent.

    Thank you for choosing researchwap.com.